Frequently Asked Questions

How do I choose where to save my Session Diagrams and .ASC files? (Chrome)
Most modern browsers give you the option to choose where your downloaded files can be saved automatically, as well as allow you the option of choosing where to save each file before it is actually downloaded.

To learn how to configure your browser settings and choose where to save your session diagrams and .asc files before downloading them please follow the steps below:

image Google Chrome  (Safari users please click here)

1. Go to the 'Chrome' menu located in the upper left-hand corner of your browser window and select 'Preferences'.


2. This will open the 'Settings' configuration page. Scroll down to the bottom, click on the 'Show Advanced Settings' then scroll down to the area titled 'Downloads' and check the box; "Ask where to save each file before downloading" as shown below.


3. That's it. Simply close the settings page and the next time you use 'Generate image' or 'Save .asc file' you'll be prompted to choose where you wish to save the file before it is downloaded.


image Still need help? Click here to contact the ASC support team.

 Last updated Thu, May 7 2015 2:43pm

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