Frequently Asked Questions

How do I choose where to save my Session Diagrams and .ASC files? (Safari)
Most modern browsers give you the option to choose where your downloaded files can be saved automatically, as well as allow you the option of choosing where to save each file before it is actually downloaded.

To learn how to configure your browser settings and choose where to save your session diagrams and .asc files before downloading them please follow the steps below:

image Safari    (Chrome users please click here)

1. Go to the 'Safari' menu located in the upper left-hand corner of your browser window and select 'Preferences'.


2. This will open the Safari Settings configuration window. Select the 'General' tab and in the field titled "File download location" and in the drop down list located to the right, select 'Ask for each download' as shown in the image below.


3. That's it! Simply close the Settings window and the next time you use 'Generate image' or 'Save .asc file' using Safari you'll be prompted to choose where you wish to save the file before it is downloaded.


image Still need help?
Click here to contact the ASC support team.

 Last updated Thu, May 7 2015 2:43pm

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